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At Genoa Telepsychiatry, we increase access to behavioral healthcare across the U.S. by building telepsychiatry programs that connect patients with psychiatrists and APRNs remotely. As the largest outpatient telepsychiatry community, we hire, train, and integrate psychiatrists and APRNs into organizations that treat underserved communities.

Genoa Healthcare in Louisiana

In Louisiana, Genoa Healthcare operates 7 pharmacies and 4 telepsychiatry programs in CMHCs. We also serve FQHCs, substance use treatment facility partners, and skilled nursing facilities.


Who can be a Telepsychiatrist for my clinic?

Psychiatrists & APRNs: Any psychiatrist (MD/DO) or Advanced Practice Registered Nurse
(APRN) with a state license in Louisiana can provide care via telepsychiatry.

In order to practice MAT in Louisiana, both the prescriber and the facility must hold a current registration with the U.S. Drug Enforcement Administration

How does reimbursement work for telepsychiatry in Louisiana?

Each telepsychiatry session generates billable codes for outpatient, psychiatric services.


Medicaid covers provider services at the same rate as in-person services. In Louisiana, there is no reimbursement for the originating site.


CMHCs are eligible for Medicare reimbursement in Louisiana if they are located in a HPSA (Health Professional Shortage Area).

Private Payors

For private payors, reimbursement must be made to the originating site physician if he/she is physically present during the exam and interacts with the distant-site physician. Originating-site physician fees shall be at least 75 percent of the normal fee for an intermediate office visit.


FQHCs are covered by Louisiana law for telepsychiatry services. FQHCs are reimbursed on a per visit basis for Medicaid services under a Prospective Payment System (PPS). The PPS per visit rate is an all-inclusive, provider specific rate. FQHCs and RHCs can bill both medical and behavioral encounters on the same day.

What tech does my clinic need?

Setting up telepsychiatry at your clinic is simple. The set up will require:

  • A two-way video telecommunication system that allows for real-time communication between the provider and patient
  • HIPAA-compliant video conferencing technology


Utilization is the percentage of a telepsychiatrist’s time that is spent on reimbursable patient care. Tracking this number helps clinics understand the financial sustainability of telepsychiatry for their organization.

Download our Utilization Best Practices to learn more about how to ensure telepsychiatry is financially sustainable for your clinic.



Get in touch with Alexandria Bachert to learn more about telepsychiatry in Louisiana.

Contact Alexandria Bachert to learn more about starting a telepsychiatry program at your clinic.

Alexandria Bachert
Telepsychiatry Partnerships in Louisiana