Working with Genoa Telepsychiatry

Your practice is in your control.

Match

Match with a partner site.

Plan

Plan your practice schedule.

Credential

Complete credentialing.

Train

Become an expert user of our software.

Practice

Deliver psychiatric care to patients.

Support

Connect with us for help along the way.

Match

After finding a good clinical and logistical fit, we match you with one of our partner sites and facilitate an introduction over videoconferencing. During this meeting, we will ensure that expectations are aligned and the relationship is mutually beneficial.

Plan

We help you coordinate with your partner facility to establish your telepsychiatry practice schedule. Because there is no minimum or maximum time commitment required, your hours are flexible and your schedule is determined based on your availability and the clinic’s needs.

Credential

Our expert Customer Success team works closely with you and your partner facility to identify and complete all the necessary documents to streamline the credentialing process. We’re also here to help should you need assistance enrolling in a malpractice policy.

Train

We provide you with comprehensive training to ensure that you feel comfortable using our software. This includes thorough demonstration and instruction on features like Prescribe, notetaking, past notes, and patient medical records uploaded by the clinic.

Practice

Administer high-quality psychiatric care to your patients through your Genoa Telepsychiatry clinician portal, we’ll take care of the rest. With around the clock access to our Customer Success team, we work hard to provide you with the best support possible so that your primary focus can be on practicing psychiatry.

Support

Our Customer Success team is a quick phone call or email away to provide technical and logistic support for you, your patients, and your parter facility. We make sure all of your questions are answered so that your telepsychiatry practice can thrive.

What will I need?

  • License

    A license in the facility’s state, board certification/eligibility in psychiatry, and a DEA license.

  • Malpractice Insurance

    Either your own or provided by Genoa (we can purchase insurance for you).

  • Technology

    A computer with high-quality video and audio functionality and a fast, secure internet connection. We guide you through our software installation, and our support team is readily available for any tech issues that arise.

  • Medicare and Medicaid Enrollment

    If you are individually enrolled in Medicaid that is great. If not, Genoa will enroll you in the appropriate payor panels and cover the cost.

Your Clinician Portal

Take a peek inside your clinician toolbox!

Our telepsychiatry platform is easy to use and equipped with a comprehensive set of features for every aspect of the telepsychiatry experience. From secure videoconferencing to ePrescribe, you have all the tools you’ll need to deliver the best possible care to your patients.

  • Videoconferencing

    High definition videoconferencing technology enables real-time-interactions of the highest quality between you and your patients.

  • Security and HIPAA-Compliance

    To guarantee that PHI is kept confidential, all data is protected with bank-level security encryption and protocols that meet and exceed the Technical Safeguards defined in HIPAA.

  • ePrescribing

    ePrescribe allows you to electronically add new prescriptions and renew past prescriptions directly through your portal. Prescriptions are sent directly to the patients pharmacy so they have exactly what they need, when they need it.

  • Notetaking

    The notetaking feature includes billing codes, ICD-10/DSM-5 codes, and note templates to help you write organized and thorough clinical notes.

  • Scheduling

    Your portal is equipped with an automated calendar so when patients are scheduled for sessions, they are immediately added to your schedule so your availability is always up to date.

  • Patient Files

    Your partner facility can safely upload relevant patient documentation to your portal through the secure file share feature. This ensures you have access to all of the information you’ll need to deliver the best care possible.